Privacy Policy

Handling of personal information, etc.

This website is operated by Amuseum Parks Co., Ltd. (hereinafter referred to as the "Company"). Our company handles personal information and other information related to users based on our privacy policy (hereinafter referred to as the "Privacy Policy"). Our company operates in compliance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), other laws and regulations stipulating the handling of personal information, and guidelines of related ministries and agencies. Our company's approach to personal information and other information related to users is described below.

Definition of terms

Unless otherwise specified in this privacy policy, the definitions of terms in this privacy policy are in accordance with the provisions of the Personal Information Protection Act.

How to obtain personal information

Our company acquires and uses personal information by lawful and fair means within the scope necessary for business purposes.
Our company mainly acquires personal information through the following methods.

1. Inquiry form for the website we operate
2. Application information on the ticket sales site operated by the company
3. Obtained through questionnaires, etc. from our company
4. In addition, if provided by the customer himself/herself.

In addition, in order to accurately record the contents of various inquiries and consultations, personal information may be obtained by recording telephone calls, etc.

Purpose of use of personal information

We use personal information for the following purposes: In addition, when using personal information for purposes other than those specified in this section, we will inform you of the purpose of use again and obtain your consent.

<Purpose of use>
To provide users with services related to various businesses operated by our company (hereinafter referred to as the "Services")

• To sell admission tickets related to users' applications and to provide information via e-mail, etc. regarding the accompanying services.
• To make necessary notices for site operation related to this service to users
• To provide information via e-mail, etc. regarding our services.
• For user support (response to inquiries, etc.) regarding this service
• To verify identity required for the operation of this service and to respond to inquiries based on laws and regulations
• To obtain surveys in order to improve our services.
• For advertising and email distribution of services according to users' hobbies and preferences.
• To create statistical data for our marketing activities

Management of personal information

Our company will ensure the following regarding the management of information provided by users.

1. Ensuring the accuracy of information
   We will always strive to ensure that the information provided by users is accurate and up-to-date.
2. Safety Management Measures
   Regarding the organizational management of personal information, our company strictly stipulates handling methods based on internal regulations and thoroughly handles personal information based on these rules.
3. Supervision of Employees
   Our company strictly enforces personal information handling regulations based on our company regulations.
4. Supervision of subcontractors
   When outsourcing the handling of personal information to an external party, we will only outsource the handling of personal information to a subcontractor that meets the requirements and will manage it appropriately, based on our company regulations.
5. Retention period and disposal
   Information provided by users will be stored for a period of time, and will be disposed of after the retention period ends. In addition, even within the storage period, if the information is no longer needed, it will be promptly disposed of.

Provision of personal information to third parties

The Company will not provide personal information to third parties (including those outside Japan) without obtaining the user's prior consent. However, this does not apply when providing to third parties (including those outside Japan) for the following reasons:

1. When it is based on the Personal Information Protection Law or other laws and regulations
2. When it is necessary for the protection of human life, body or property and it is difficult to obtain the user's consent
3. When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the user's consent
4. When it is necessary to cooperate with a national agency, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and obtaining the consent of the user interferes with the execution of the affairs when there is a risk of
5. When outsourcing as prescribed in the following paragraph
6. In case of succession of business due to merger or other reasons

Outsourcing of personal information

When using personal information for the purposes set forth in Section 4, the Company may use personal information to the extent necessary to achieve the purpose of use, without obtaining consent from the user, to a third party to whom the Company outsources operations (hereinafter referred to as the "outsourcing company"), and the outsourcing company will use personal information to the extent necessary to carry out the outsourced work. In this case, our company will enter into a contract (including a confidentiality agreement) with the subcontractor to not disclose or leak personal information to other third parties and not to use personal information for purposes other than carrying out the contracted work. shall be required by.

Use of data for statistical analysis

Based on the personal information provided, our company shall be able to disclose to third parties the results of statistical analysis that does not include personal information.

Disclosure of personal information

When a user requests disclosure of personal information based on the provisions of the Personal Information Protection Act, the Company shall disclose personal information to the user without delay after confirming that the request is from the user himself/herself. (If the personal information does not exist, we will notify you to that effect.) However, this does not apply if the Company is not obligated to disclose pursuant to the Personal Information Protection Act or other laws and regulations. Please note that a fee (1,000 yen (tax included) per disclosure) will be charged for the disclosure of personal information.

Suspension of use of personal information, etc.

The Company may suspend or erase the use of personal information (hereinafter referred to as "suspension of etc.), we will conduct the necessary investigation without delay, and based on the results, we will suspend the use of personal information and notify the user to that effect. However, in cases where suspension of use, etc. of personal information requires a large amount of money or other cases where suspension of use, etc. is difficult, necessary alternative measures can be taken to protect the rights and interests of the user himself/herself. If so, take this alternative.

About encryption

When transmitting important data (such as users' personal information and credit card information) on our website, we use industry standard SSL encryption to ensure data security.

Handling of IP addresses, etc. on the website

When a user browses or uses our website, we may automatically obtain an IP address and cookie information, and use the IP address and cookie information for the following purposes.

1. To improve and change the site so that users can be more satisfied
2. To check for unauthorized use of the website
3. To effectively display advertisements on the website
4. To measure the number of users and perform statistical analysis in a form that cannot identify individuals

Handling of access logs

When users access our website, we record the information on our server in the form of an access log and store it for a certain period of time. The contents recorded in the access log include the date and time of access, IP address, type of browser used, cookie information, etc., but information that can identify individual users is not included. The access log is used as operational information of our server for the purpose of improving the convenience of the server, managing the server, and investigating unauthorized use, and is not used for any other purpose.

Inquiry Desk

If you have any comments, questions, complaints, or other inquiries regarding the handling of personal information and other information related to users, please contact the following contact point.

Changes to privacy policy

The contents of this privacy policy will be changed by our company as necessary. However, in the event that this privacy policy is changed in a manner that requires the user's consent under the law, the changed privacy policy shall apply only to users who have agreed to the change in the manner prescribed by the Company. will do. Unless otherwise specified by the Company, this privacy policy after the change shall be posted on this website and shall take effect from the time of posting.

that's all